SOAR/SOARFIN/SOARHR Software Development

Service Description

Provides operational support for the university's Enterprise Resource Planning (ERP) systems, SOAR (Southern's Online Accessible Records-Student and Faculty/Staff), SOARFIN (Southern's Online Accessible Records-Financials for financial administration and reporting) and SOARHR (Southern’s Online Accessible Records-Human Resources and Payroll).

 

Services Offered

This includes upgrades, patches, development, testing, data extraction, data import, research and trouble shooting, and analysis.

 

Eligibility

Faculty, staff, administration, departments, affiliates and others are eligible

 

To Request Service

Development requests are reported and tracked via the SOAR Software Development Request (SDR) process. This is accessible by signing into SOAR and navigating to Home > USM Utilities > Request for Development > Use > Request for Development.

 

Availability

Normal business hours: 8 a.m. - 5 p.m., Monday through Friday

 

For Problems or Issues, Contact

For SOAR, SOARHR, and SOARFIN problems or issues, enter a Help Desk work order and identify the type of problem/request as SOAR, SOARHR, or SOARFIN.

 

Related Charges

None

 

Service Owner

Richard Craig